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TERMS & CONDITIONS

CUSTOMER CARE

At Lane47, we craft One-Piece Wonders in 925 Rose Silver — every design is made only once and never repeated. That means each piece you own is truly one-of-a-kind, just like you. And we’re here to make sure your entire experience feels just as special.
 

Have questions about your order, our jewellery, care tips, or anything else? We’re always happy to help. From tracking details to styling queries or post-purchase support, we handle it all with care, clarity, and respect.
 

Reach out anytime via:

We typically respond within 24–48 hours, Monday through Saturday.

From the moment you discover us to the moment you wear your Lane47 piece, we’re here to ensure every step feels easy, personal, and secure. You’re never just a customer to us — you're part of the story behind every one-of-a-kind design.

​PRIVACY & SAFETY​

At Lane47, your trust means everything to us. When you shop with us, we collect only the information needed — like your name, contact details, and address — to process your order smoothly and deliver it to your doorstep. Your payments are handled through trusted, secure third-party gateways, and we never store your card details. You may hear from us via email or WhatsApp with order updates, tracking info, or occasional friendly check-ins. We treat your data with care and never share it with anyone outside of trusted partners like our delivery services. We may also use your information to share special offers, promotions, or campaigns you might love. Your privacy is safe with us — always.

PAYMENT INFORMATION
 

At Lane47, all payments are 100% secure and processed through trusted third-party gateways. We accept online payments only — via UPI, credit/debit cards, net banking, and mobile wallets — all protected with industry-standard encryption.
 

Please note: Cash on Delivery (COD) is not available, as each of our 925 Rose Silver designs is crafted only once. Orders are confirmed and dispatched immediately to honour the uniqueness of every piece.
 

Once your payment is successful, you’ll receive an order confirmation via email or WhatsApp. If you face any issue during checkout, feel free to reach us at lane47ambalal@gmail.com or message us on WhatsApp: 9025570498 — we’re here to help.

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